Retail technology built for
real moments
RDEP helps retailers handle everyday moments; before, during, and after the transaction.
"I’ve been waiting in this queue for too long."
Trusted by
Retailers at Scale
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Retail Operations & Store Teams
You’re dealing with whatever the day brings.
"The rush hit early—I haven’t even finished counting stock from last night."
"The line’s getting longer, and we need to serve people where they’re standing."
"They want this in blue, but I cannot leave them to check at the counter. They might abandon the sale."
"This return is taking time and people are waiting. I just need it to go through."
How RDEP Supports These Moments
Retail moments don’t happen in isolation.
What customers experience is shaped by what teams see, what systems allow, and what happens next.
Over time, RDEP has learned that most retail situations fall into four practical areas.
Four
Dimensions
Carry the conversation beyond checkout.
Keeps post-purchase interactions connected, making it easier for customers to come back for more.
- Keep purchase context available after payment
- Send timely, behaviour-based follow-ups
- Make loyalty and feedback part of the flow
Designed for return visits.
Understanding customer and serving them better
Helps teams recognise customers and respond to intent in the moment, using context that already exists.
- Recognise customers across touchpoints
- Give customers clarity when they're deciding
- Support choices without interrupting the experience
Support decisions naturally.
Clear view of store in real-time
Brings together product, inventory, pricing, and availability so teams are working from what’s actually happening.
- Clear visibility into stock, pricing, and promotions
- Spot issues while there’s still time to act
- A shared view across stores on different channels
Grounded in what’s real.
Let service adapt to how shopping happens.
Allows interactions to move naturally between assisted and self-led moments, without changing how the store runs.
- Serve customers anywhere on the floor
- Give customers independent ways to shop
- Keep experiences flexible and familiar
Flexibility with control.
Carry the conversation beyond checkout.
Keeps post-purchase interactions connected, making it easier for customers to come back for more.
- Keep purchase context available after payment
- Send timely, behaviour-based follow-ups
- Make loyalty and feedback part of the flow
Designed for return visits.
Understanding customer and serving them better
Helps teams recognise customers and respond to intent in the moment, using context that already exists.
- Recognise customers across touchpoints
- Give customers clarity when they're deciding
- Support choices without interrupting the experience
Support decisions naturally.
Designed to Fit, Not Force
Retailers can adopt only what they need today, and layer in more as moments demand it. Each part works on its own and fits alongside the rest when required.
The goal isn’t to add more tools. It’s to make familiar ones
work better together.