Platform capability
Self-checkout Solution
Offer seamless omni-channel experience to customers, by removing the boundaries of each channel and tapping into the potential of RDEP’s omni-channel engine
Shop in-store
Shop online from home
Click & collect
Shop across stores
Endless Aisle
Out of stock? Tap into the inventory of other stores,and even online channels
Customer Assistance
Use the “Ask Us” feature to get answers to frequently asked questions about
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the store, like “where is the trial room?” and “where is the toys section?”
OR
Use the “Seek Assistance” feature to request in-person intervention from the store staff
Bust Queues
Less crowding at billing counters as more customers are empowered to
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complete most, if not all, of their shopping on their own mobile phones
Scan-and-shop
Scan the barcode of items in the store with mobile camera and add
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them to your cart.
View all the applicable discounts on your phone to make an informed decision
Catalog Shopping
Robust catalogue with realtime inventory updates helps customers
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easily view desired merchandise.
View products available in the same store, or across all stores & channels
Hands-free shopping
Use just your voice to search for items in the catalogue.
Payments
Integrate all existing payment systems as per your choice
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– cards, wallets, loyalty points, coupons, gift vouchers, & many more!
Contextual Messaging
Send personalized and contextualized messaging to customers
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based on their geo-location in-store through pop-ups and push notifications and analyze marketing effectiveness
Customer Journey Mapping
Map your customers’ shopping journey to tailor your in-store design and marketing strategies
Personalized Recommendations
Suggest relevant products and offers through our
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AI/ML-based recommendation engine
Inventory Integration
Easily integrate inventory across stores, e-commerce, order fulfilment
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centres and warehouses through API-driven technology
Real-time order updates
Integrate seamlessly with existing POS systems and ecommerce
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channels. Real-time updates allows for efficient order fulfilment and inventory management